Privacy Policy

Privacy Policy

This Privacy Policy explains how Natural Body Inc. collects, uses, and shares information that relates to you when you use our Site, engage with us on social media, or otherwise interact with us (“Personal Data”).

Principles

• We collect no more Personal Data than necessary and only for legitimate purposes.
• We retain Personal Data only as long as needed to fulfill its intended purpose or to meet legal requirements.
• We protect Personal Data with appropriate security measures.

Links

When you click on links that take you away from our Site, those external sites may have their own privacy practices. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Consent

How We Obtain Consent

When you provide us with Personal Data to complete a transaction—such as name, address, email, or payment information—we assume you consent to our collecting and using it to process that transaction. If we request information for any secondary purpose (for example, marketing), we will either ask you directly for consent or give you the opportunity to say no.

Withdrawing Consent

If you change your mind after opting in, you can revoke your consent for us to contact you or continue processing your data at any time. To do so, contact us at service@naturalbodyinc.com or mail us at:

Disclosure

We may disclose your Personal Data if required by law or if you violate our Terms and Conditions.

Data We Collect

This policy applies only to information collected on our Site. We collect the following types of information:

• Personal Data: Information that identifies you personally, such as your name, shipping address, email address, phone number, and payment information. We collect this when you create an account, place an order, or otherwise provide it.
• Non-personal Data: Information that does not identify you personally, such as browsing behavior, cookies, web beacons, and demographic data.

Usage Data

We may automatically collect data about how you interact with our Site, including your IP address, browser type and version, the pages you visit, time and date of your visit, time spent on those pages, and other diagnostic data.

Location Data

If you grant permission, we may collect and store information about your location to improve and personalize your shopping experience. You can enable or disable location services via your device settings at any time.

Tracking & Cookies

We use cookies and similar tracking technologies to gather information about activity on our Site. Cookies are small data files that may include an anonymous unique identifier. Other technologies such as beacons, tags, and scripts may collect and track information to help us analyze and improve our Site.

You can instruct your browser to refuse all cookies or to alert you when a cookie is being sent. However, some parts of our Site may not function properly if you disable cookies.

Data Use

Natural Body Inc. uses the data we collect for purposes including:

• Providing and maintaining our service
• Notifying you about changes to policies or order details
• Providing customer support
• Analyzing usage to improve our Site and services
• Monitoring for fraud, technical issues, and security
• Sending news, special offers, and relevant information about products and events, unless you opt out

Data Storage, Transfer, and Retention

We generally store Personal Data in the United States or the European Economic Area (EEA). On occasion, we may transfer data to countries outside the USA or EEA, ensuring all transfers comply with applicable laws and maintain your statutory rights. By using our Site, you consent to these transfers.

We retain your Personal Data for as long as you remain a customer or as needed to comply with legal obligations (tax, accounting, etc.). When data is no longer necessary, we delete or anonymize it according to industry best practices.

Data Security

We implement reasonable technical and organizational measures to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction. If you provide us with payment information, it is encrypted using Secure Sockets Layer (SSL) technology. While no system is 100% secure, we follow PCI DSS requirements and other industry standards.

Third-Party Data Sharing

We may share your Personal Data with third-party service providers who perform services on our behalf. These providers may include payment processors, order fulfillment services, customer support, analytics, and marketing platforms. They are authorized to use your Personal Data only as necessary to provide these services and must maintain its confidentiality and security.

Our primary service providers include:

• Lightspeed Commerce – Our e-commerce platform that hosts our store, securely stores customer and order data, and processes transactions.
• Omnisend – Our marketing platform that manages email and SMS campaigns for customers who opt in.

By using our Site, you acknowledge and agree that your information may be shared with these third parties for the purposes outlined above. If you have any questions about our data-sharing practices, please contact us at service@naturalbodyinc.com.

Email Marketing and SMS

With your permission, we may use your Personal Data to send newsletters, promotions, and other marketing communications. You can opt out of these communications by following the unsubscribe instructions in our emails or by contacting us directly.

Age of Consent

By using this Site, you represent that you are at least the age of majority in your state or province of residence. If you are under the age of majority, you must obtain permission from a parent or guardian to use this Site.

California “Shine the Light” Disclosure

If you are a California resident, California Civil Code Section 1798.83 allows you to request, once per calendar year, a list of any third parties to whom we have disclosed your Personal Data for their direct marketing purposes. To make such a request, please email us at service@naturalbodyinc.com or mail us at:

Requests must include your name, valid California address, and email address. We will respond within 30 days.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will take effect immediately upon posting on our Site. If we make material changes, we will notify you here so that you stay informed about how we collect and use your information.

Questions and Contact Information

If you would like to access, correct, amend, or delete any Personal Data we hold about you, register a complaint, or simply want more information, please contact us at service@naturalbodyinc.com or by mail at: